Travel agencies
Turn disruption into
a client service.
Proactively checking your clients’ disrupted flights and handing them a ready-to-send claim letter is exactly the kind of service they remember.
Bulk flight checks
Check a list of flight numbers in one go. Useful after widespread disruption events — storms, strikes, tech outages — that affect many clients at once.
White-label claim letters
Generated letters can be customised with your agency's name and contact details. Present them to clients as part of your disruption management service.
EU & UK coverage
FlyBack handles both EU261 and UK261 — relevant for agencies selling both European and UK-departure itineraries to the same client base.
API access (coming soon)
Integrate eligibility checks directly into your booking system. Flag eligible disruptions automatically when flight status data comes in.
Why agencies leave money on the table
Most travel agencies don’t have a scalable process for EU261. When a client calls about a delay, the typical answer is “you’ll need to contact the airline directly.” FlyBack changes that.
- No legal expertise required — letters are pre-written and regulation-cited
- Covers all EU & UK departure airports in one tool
- Each client claim takes under 2 minutes to generate